Bad reviews are going to happen, they are an unpleasant part of running a business. Taking precautions and using appropriate language to engage with negative feedback is necessary and professional.

Remember, negative reviews should be responded to quickly with a meaningful explanation or resolution, the public want to know both sides of the story when it comes to problems or issue.

When it comes to social media, make sure you’re posting a continuous stream of high-quality photos of the business on the Facebook feed and Instagram grid.

Of all online reviews, Google represents the gold standard. What do that mean? Over 84% of individuals trust Google reviews as much as word of mouth from their own friends.

These days +90% of customers are reading reviews before purchasing your product or service

A key part of growing a business or eCommerce website is its online presence

Someone left your business a bad review and your response has made the situation worse

Microsoft has acquired gaming company “Activision Blizzard” for 70 billion dollars, give or take, in an all-cash deal

Travel often? Whether it’s for work or pleasure, staying in a comfortable hotel with lots of amenities is nice.